Privacy Policy of TRAMUNTANA TOURS
At TRAMUNTANA TOURS, confidentiality and security are top priorities. We are committed to protecting your privacy and only collecting necessary information. Below is an overview of our Privacy Policy regarding personal data we collect:
Key Information
- Who manages your data:
TRAMUNTANA TOURS PORT SOLLER SL (B16615221)
Address: Calle de la Luna, 72, 07100 Sóller, Baleares
Email: info@tramuntanatours.com - Why we collect your data and how we use it:
- Contact Form:
– Purpose: To provide a way to contact us, respond to your inquiries, and, if you opt in, send information about our services and activities.
– Legal Basis: Your consent when submitting the form and opting in for information.
– Retention: Data is kept until your inquiry is resolved. If you agree to receive updates, data will be stored until you unsubscribe. - Purchase Form:
– Purpose: To process your orders and provide information about our services.
– Legal Basis: Fulfilling the purchase contract and our legitimate interest in keeping you informed.
– Retention: During the contract and as required by law afterward. - Emails:
– Purpose: To respond to your inquiries or requests.
– Legal Basis: Your consent when contacting us via email.
– Retention: Until your inquiry is resolved. - Newsletter Subscription:
– Purpose: To send newsletters and updates about products and services of interest.
– Legal Basis: Your consent when subscribing.
– Retention: Until you unsubscribe.
- Contact Form:
Providing Personal Data is Required to:
- Respond to your inquiries.
- Process the services you request.
If data isn’t provided, we may not be able to assist you.
Who Accesses Your Data?
Your data is confidential and will not be shared with third parties unless legally required.
Your Rights Regarding Your Personal Data
You can:
- Withdraw your consent at any time.
- Access, correct, or delete your data.
- Request limited processing or object to data use in certain cases.
- Request data portability as applicable.
To exercise these rights, contact us by mail or email with the subject “Personal Data” and specify your request. If you have concerns, you can also file a complaint with the Data Protection Authority (www.agpd.es).
Cookies
Our website only uses essential cookies for customization and analytics (e.g., Google Analytics). These cookies don’t collect personal data or track browsing habits for advertising purposes. Consent is requested before installing analysis cookies.
Data Security
We’ve implemented technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
Keeping Your Data Updated
Please notify us of any changes to your personal data to ensure accuracy.
Policy Updates
Our Privacy Policy may change based on updates to our website or data protection laws. Please review it whenever you provide personal data.
