Terms & Conditions

BIKE RENTAL CANCELLATION POLICY

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All bike bookings are subject to the subsequent cancellation terms:
Cancellations made more than 3 days before the start of your bike rental will not incur cancellation charges.

Days prior to bike hire start dateCancellation Fee
3 – 1 days75% of the value of the hire
1 – 0 days and no shows100% of the value of the hire

Exceptions to these terms and curtailments cannot be made for any reason.

HIKING & ALL OTHER TOURS TERMS & CONDITIONS
Cancellations made more than 48 hours before the proposed start time of the tour will not incur cancellation charges. Cancellations less than 48 hours beforehand and no shows will be charged at full rate.
PRIVATE TOURS TERMS & CONDITIONS
Cancellations up to 7 days before the proposed start time of the tour will not incur cancellation charges, however we reserve the right to charge an administration fee.
Cancellations less than 7 days before will be charged at 50% of the tour price. Cancellations less than 48 hours beforehand and no shows will be charged at full rate.